It is the student’s responsibility to pick up the package at Mail Services or make arrangements for pick up in a reasonable time frame. In turn, the proxy must present a photo ID at Mail Services to pick up the package. To authorize a proxy to pick-up a package, the recipient must reply to the specific package pick-up notification stating the name of the proxy. Package recipients will be asked to sign for all packages upon receipt. To pick up a package, an individual must present a Bentley student ID or other clear and legible photo ID (license, passport, etc.) at Mail Services. The key to knowing your package is available for pick up is when you receive an email from Bentley Mail Services at. Hundreds of packages arrive daily at Bentley, which are processed and prepared for students to come pick up from Mail Services. Emails or delivery notifications from other sources including the sender does not indicate that your package has arrived on campus or that processing has been completed and ready for pick up. Students will receive email notification from Bentley Mail Services when their package is available for pick up.
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